Meet Chris & Rachel

With two inner city Auckland stores in close proximity, we have the hustlers and bustlers covered with a wholesome gourmet burger experience that is just streets apart. So, whether you're uptown or downtown, we’ve got you. Meet our BurgerFuel Customs Street franchisee, Chris. Serving up fresh, gourmet burgers to Auckland downtown city slickers in search of a burger fix.

Chris has had a long history with BurgerFuel, with his career in burgers starting a decade ago, grilling and serving burgers as a store staff member. Gaining his experience at different stores in the Auckland CBD and Parnell, the opportunity arose and he and his wife, Rachel, decided it was time to try their hands at running the beast of a ship that is BurgerFuel Customs Street.

Rachel is a User Experience designer by day, currently working in cinema software. She is passionate about bringing people the best possible experience both through digital channels at her job, and via the customer experience in her store.

On choosing to take on this challenging new path, Chris says “I’ve always loved the people in BurgerFuel, the customers in the dining room and the people running around behind the scenes, all making it work seamlessly. I’ve been lucky to work with amazing people over the years”.

Rachel was a fan of the brand, specifically the Customs Street store, since it opened in 2013 and became her local. “Technically I’ve known BurgerFuel Customs Street for longer than I’ve known Chris!”. Both love the unique aspects of BurgerFuel that make it more than just burgers, “Currently, I’m particularly loving how BurgerFuel are moving into the artistic space with their Creative, Sweet initiatives. It really resonates with the designer in me”, says Rachel.

Their favourite things to do in the city is check out the local eats – Chris recommends their neighbour, “Shout out to Le Petit Café next door to us! Great coffee and chat”. They dig Culprit on Wyndham Street as their go-to restaurant in the CBD and Rachel is a big fan of Dice and Fork at Vic Park – “a great place to catch up with people over drinks and a huge selection of board games!”.

Try their BurgerFuel hack next time you’re in town. Chris suggests grilled pineapple on…everything (but the trick is, grilled one side only!), or Rach is all about loaded Chicken Fenders – “a slice of cheddar and a scoop of avo on top makes them next level”.

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